Terms of Service

Welcome to Bitzerkom. By accessing or using our services, you agree to be bound by these Terms of Service. These terms govern your access to and use of Bitzerkom's website, products, and services.

Please read these terms carefully before using our platform. If you do not agree with any part of these terms, you may not access or use our services.

To use our services, you must:

• Be at least 18 years old
• Have the legal capacity to enter into a binding contract
• Not be prohibited from using our services under applicable laws
• Complete our KYC verification process when required
• Provide accurate and truthful information

You are responsible for:

• Maintaining the confidentiality of your account credentials
• Enabling appropriate security measures like 2FA
• All activities that occur under your account
• Notifying us immediately of any unauthorized access

We recommend using strong passwords and enabling all available security features to protect your account.

When trading on our platform:

• All trades are final and cannot be reversed
• Market orders may experience slippage
• Trading fees apply as per our fee schedule
• Minimum and maximum trade amounts may apply
• We reserve the right to suspend trading during maintenance or emergencies

For all transactions:

• Deposits must come from accounts in your name
• Withdrawal requests may require additional verification
• Processing times vary by payment method and network conditions
• Minimum and maximum limits apply
• Network fees are deducted from withdrawal amounts

The following activities are strictly prohibited:

• Market manipulation or fraudulent trading
• Using the platform for illegal activities
• Attempting to circumvent our security measures
• Creating multiple accounts without authorization
• Sharing account access with third parties

Violation of these rules may result in account suspension or termination.

We reserve the right to:

• Modify or discontinue any service without notice
• Add or remove trading pairs
• Update fees and limits
• Change features and functionality
• Implement new security measures

Bitzerkom is not liable for:

• Trading losses or missed opportunities
• System downtime or technical issues
• Loss of funds due to user error
• Third-party actions or services
• Regulatory changes affecting cryptocurrency

We may terminate or suspend your account:

• For violation of these terms
• Due to suspicious activity
• To comply with regulations
• At our discretion with reasonable notice

Upon termination, you remain responsible for any pending obligations.

We may update these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms. We will notify users of significant changes through:

• Email notifications
• Platform announcements
• Website updates